01 / DOCUMENTSContracts & policies
Clear employment contracts, practical policies and handbooks that reflect how your business works.
What we can help with
Reviewing existing documents, preparing contracts and updating your handbook. We help you turn policy into practical guidance for managers.
02 / EMPLOYEE RELATIONSDifficult conversations
Help managers approach sensitive workplace discussions with confidence, clarity and empathy.
What we can help with
Preparing for conversations about feedback, expectations, workplace tensions and personal concerns. We help managers choose the right words, listen carefully, agree practical next steps and follow up constructively.
03 / WELLBEINGAbsence & performance
Manage attendance and performance concerns with a thoughtful, structured approach.
What we can help with
Return-to-work discussions, absence reviews, improvement plans and guidance on considering individual support needs.
04 / NEW STARTERSRecruitment & onboarding
Build a smoother journey from recruiting the right people to helping them settle into your business.
What we can help with
Job descriptions, recruitment processes, offer documentation, induction planning and probation reviews.
05 / BUSINESS CHANGERestructuring & redundancy
Clear guidance through organisational change, with careful planning and employee communication.
What we can help with
Planning proposed changes, consultation documentation and practical support for managers throughout the process.
06 / YOUR HR PARTNEROngoing HR support
A reliable point of contact for everyday people questions, with support shaped around your needs.
Find your level of support07 / STAYING INFORMEDEmployment law changes
Understand changes to UK employment law and what they mean for your contracts, policies and people decisions.
What we can help with
We help you review employment law updates, check which rules apply to your workforce and prepare practical changes to policies and manager guidance. Upcoming reforms are considered alongside their confirmed commencement dates.
08 / RESOLVING DISPUTESResponding to ACAS
Practical support when ACAS contacts your business about an employment dispute or early conciliation.
What we can help with
We help you organise the facts and documents, prepare your response and consider options for resolving the dispute through early conciliation. ACAS is impartial and helps both parties explore an agreement. In Northern Ireland, the equivalent service is the Labour Relations Agency.
09 / FAIR PROCESSESDisciplinaries & Investigations
Handle conduct concerns with a balanced investigation and a fair, clearly documented disciplinary process.
What we can help with
Support with investigation plans, interviews, evidence reviews, hearing invitations, outcome letters and appeals. We guide managers on giving employees an opportunity to respond and observing accompaniment rights at formal hearings, in line with the applicable rules and ACAS Code in Great Britain.
10 / LISTENING & RESOLUTIONGrievances
Take employee concerns seriously and work towards a fair resolution with a clear, consistent approach.
What we can help with
We help with acknowledging complaints, fact-finding, grievance meetings, written outcomes and appeals. Our guidance considers confidentiality, impartiality and accompaniment rights at formal meetings, following the ACAS Code in Great Britain and the relevant Northern Ireland framework where applicable.
11 / FUTURE TALENTSuccession Planning
Prepare your business for the future by developing people who can step into key roles as your organisation grows.
What we can help with
Identifying critical roles, recognising potential successors and creating practical development plans. We help you plan mentoring, training and knowledge sharing to build skills and support continuity when employees move on.
12 / WORKFORCE ORGANISATIONTime & Attendance
Keep working hours, attendance and leave organised with clear processes and reliable records.
What we can help with
Reviewing timekeeping procedures, shift patterns, lateness, absence reporting and holiday recording. We help managers use time and attendance systems consistently and improve the accuracy of information passed to payroll.